Who is responsible for investigating complaints?
Council only has jurisdiction to act on certain complaints, and shares the responsibility of water pollution issues with other government bodies. Please refer to the information below which outlines authorities for various water pollution types.
| Complaint | Relevant Contact | |
|---|---|---|
| Local road or waterway - occuring on residential land and some commercial land | Council's Environmental Health Services | |
| Emergency Response | State road, highway or motorway | Department of Environment and Science & Department of Transport and Main Roads |
| Major waterway (e.g. river, broadwater, ocean, bay) | Maritime Safety Queensland - Bundaberg Office on 07 4132 6600 | |
| Fish Kill | < 50 fish | Council's Environmental Health Services |
| > 50 fish | Department of Environment and Science | |
| Rubbish, cement, oil, paint etc | Council's Environmental Health Services | |
| Release of Contaminants | Bilge water (boat) | Maritime Safety Queensland - Bundaberg Office on 07 4132 6600 |
| Soil and sediment from a building or development site | Contact Council for further clarification. In addition to responsibilities under the Environmental Protection Act 1994, property developers and contractors are subject to the Planning Act 2016. They may have conditions on their approval about sediment and erosion control. | |
| Soil and sediment from a State Government or Council development site | Department of Environment and Science |