Bundaberg Regional Airport

Qantaslink

For flight information, flight status updates or bookings, please contact Qantas online or by phone on 13 13 13 or the local office of QantasLink Bundaberg on 4131 3100

For feedback, please contact Qantas via www.qantas.com/yourexperiencewithqantas 

Link Airways

For flight information, flight status updates or bookings, please contact Link Airways online or by phone on 1300 851 269.

For feedback, please contact Link Airways via https://www.linkairways.com/contact-us/feedback 

A free phone to call a taxi is also located within the terminal.

Public toilets including an all abilities toilet are located within the terminal and in the baggage collection area. A baby change table is available in the baggage collection area unisex all abilities toilet.

Taxi

Bundaberg Cab Company - Ph: 13 19 24

Shuttle Bus

Bundaberg Shuttle Service - Ph: 0421 413 446

Rental Cars

The following rental car companies currently operate from the terminal building at Bundaberg Regional Airport:

Avis Rent A Car 
Sun - Fri: 9 am - 8.30 pm
Sat: 9 am - 5.30 pm
Ph: 07 4131 4533 
For more information visit the Avis website.

Budget Australia
Sun: 9 am - 8.30 pm
Mon - Fri: 8 am - 8.30 pm
Sat: 8 am - 5 pm
Ph: 07 4155 0095 
For more information visit the Budget Australia website.

Europcar
Sun - Fri: 8 am - 8.30 pm
Sat: 8 am - 5.30 pm
Ph: 07 4155 0333 
For more information visit the Europcar website.

Hertz
Mon - Fri: 8.30 am - 5 pm
Sat: 8.30 am - 2 pm
Ph: 07 4154 1030
For more information visit the Hertz website. 

Sixt
Mon - Fri: 8 am - 5 pm
Ph: 07 4326 4961
For more information visit the Sixt website.

Thrifty
Mon - Fri: 7.30 am - 5.30 pm
Sat - Sun: 7.30 am - 3 pm
Ph: 0428 951 135
For more information visit the Thrifty website.

Airport Baggage Trolleys

Baggage trolleys are available to arriving and departing passengers. They are stored in the baggage claim hall near the baggage carousel, and can be released from the rack by a $2 coin deposit. The deposit is returned when the trolley is returned to the rack.

Smoking

Smoking is not permitted within enclosed buildings at Bundaberg Regional Airport. Smoking restrictions are in line with Queensland State law which stipulates that smoking is not permitted within five metres of any airport structure. Smoking is not permitted within five metres of public transport (ie taxis) waiting points. Bundaberg Regional Airport does not have designated smoking areas.

CCTV

Public safety is a key priority at Bundaberg Regional Airport and CCTV is used extensively throughout the terminal and its precincts. Images may be provided to Queensland Police or other law enforcement agencies. Your personal information will not be disclosed to any other person or organisation external to Council unless required or authorised by law.

Emergency assembly area

In the rare instance that an evacuation is required of the Bundaberg Regional Airport terminal and adjacent buildings, the emergency assembly area is located to the north of the terminal, at the end of the covered walkway.

Passenger screening

Security screening of all passengers occurs at the entry point to the departure lounge. The screening process involves a combination of the following measures:

• The x-ray of goods, items and bags
• Walking through a metal detector
• Walking through a body scanner
• Random explosive trace detection (ETD) on persons and goods

Our security screening personnel undergo training in assisting passengers and visitors with the security screening process. The training is in accordance with Federal regulations and ensures that the needs of all patrons are handled appropriately, whilst maintaining the integrity of the security processes.

The Australian Government has tips to help you prepare for your journey and clear security checks quickly and easily on their website TravelSECURE.

Public carparks are located to the left and right of the airport access road leading to the terminal.

Parking in these areas is free for the first 30 minutes with Council’s schedule of fees to apply for stays in excess of that time.

Located directly in front of the terminal building, the public car park provides quick access to the terminal, with disability car parking available.

Access to the carparks is via a boom gate which can be activated either by tapping a credit card or accessing a normal gate machine delivered ticket.

Any required parking payment can be made by cash, Visa or Mastercard at either of the two payment machines located in the baggage collection area. Alternatively, tapping the same credit card used to access the car parking area at the boom gate will allow departure with any costs automatically debited to the credit card.

Revenue raised from parking will assist the airport to keep pace with the ever-increasing operating and security costs. Funds will also be used to support improvements to the airport services and facilities.

Drop off points

Maximum two-minute restricted passenger drop off points are located adjacent to the covered walkway at the front of the terminal or in the gated left-hand side carpark. For reasons of security, drivers are not permitted to leave their vehicle unattended in this zone.

Disabled parking

Signed parking for those with a disability is available within the gated left-hand side carpark close to the terminal access ramp. These parks are for set down and collection. Anyone transporting a person with a disability and then travelling with them can use the disability parking for set down and pick up but their vehicle must be moved to a normal designated park for any interim period.