Plumbing approval, guidelines and forms

Plumbing application guidelines and forms

If you are making a plumbing application, the following information outlines how you can work with Council to achieve positive outcomes in a timely manner. This will ensure all requirements are met, avoid potential delays and ensure applicants are aware of common inspection problems.

An application for a permit for plumbing and drainage and on-site sewerage work is properly made when it has satisfied the requirements under the Plumbing and Drainage Act 2018 (The PD Act). The PD Act states that all permit applications must be:

Before submitting a plumbing compliance application, a Notice to Service Provider approval notification is required for properties inside the declared water and sewer services areas.

  • Completed Form 1 and Form 7
  • Site plan of the property
  • Construction plans of the proposed development
  • Hydraulic plans of the proposed development (if required)
  • Commercial applications (A1 printed plans to be supplied)
  • Soil test report
  • Articulation report for soil classes H, E and P
  • Percolation test (if required)
  • On-site wastewater design (if required)
  • Payment of application fees (Tax Invoice will be issued to you once Application has been submitted)
  • If required, a Planning Development approval notification

An application is deemed to be properly made once the requirements outlined above have been satisfied. The assessment process and timeframes for assessment will then commence. If successful, a Plumbing Compliance Permit will be issued.

If an application for a permit fails to satisfy the properly made requirements, a 'Not Properly Made Action Notice' will be issued to the applicant. The applicant must take the action outlined in the Notice within five (5) business days after receiving the notice. If the required action is not undertaken within that period, the application is taken to have not been made.

NOTE: Council has chosen to opt-out of the Plumbing 'Fast-track' permit application process from 1 July 2020 so as to provide the same level of service for all customers and ensure Permit approval times are kept to a minimum, whilst ensuring to provide high-quality and cost-effective plumbing processes.

QLD State Government Plumbing and Drainage forms

Print and write version:

We have made most ot the above forms interactive so you can complete them electronically, then saved and email to Council easily.

Interactive version:

Lodging a plumbing application

Please note: Before submitting a plumbing application, do you have a Notice to Service Provider approval notification if the property is within the declared water and sewer service areas?

This is mandatory for processing your plumbing application.

Online application

Council's preferred method is to receive the plumbing application electronically.

Plumbing applications can be lodged through the online form below. This will allow you to complete your details and respond to questions, provide plumbing details and submit your application.

Please Note: Your application will only be deemed as properly made if it is submitted with the correct application form, appropriate plans or reports as itemised on the Plumbing application guidelines and forms page. Failure to do so will result in delays in processing of the application. If you have any questions please contact Plumbing Compliance Admin on 1300 883 699.

Online Plumbing Application Form

You can also visit one of Bundaberg Regional Council's Services Centres to lodge the application in person.

Or post the completed application to PO Box 3130, Bundaberg Qld, 4670.

For more details or assistance relating to lodging applications please contact Council's Plumbing Compliance Team on 1300 883 699.

Requests for house drainage plans

To request a drainage plan, please use the following link: Plumbing Compliance Plan Request Form

If you require any assistance, please contact our Customer Service Centre on 1300 883 699 or visit us in person at:

East Operations Centre, Water Services building at 2 Victoria Street, Bundaberg East (from 8.15am to 4 pm, Monday to Friday).

There is no charge for this service.