Isis Community Care and Childers Meals on Wheels

Domestic assistance

This service provides clients with general house cleaning, unaccompanied shopping and bill paying, assistance with clothes washing and changing of linen, and is normally provided in the home but can be delivered at our centre if unable to deliver services in the home.

Home maintenance – yard

Home maintenance refers to general care of a client’s house yard to ensure that the area is kept in a safe and habitable condition. Services can include lawn mowing, wiper sniping, weed spraying, small tree / shrub pruning and gutter cleaning.

Transport – group and individual

Transport assistance is provided so that clients may get out of their house to attend activities, attend appointments, shopping and participate in the community. Transport to Bundaberg is offered on Tuesdays and Thursdays with local individual transport available by arrangement.

Social Support – group and individual

Group social support is provided to give clients the opportunity to attend and participate in social interactions which are provided in or from our centre. Activities include group based programs that promote conversation, cognitive stimulation and emotional wellbeing. This services includes morning tea, lunch and transport can be arranged. Individual social support provides a one on one service to assist a client with accessing community services and/or social contact, including assistance with accompanied shopping, bill paying, attendance at appointments and other related services.

Centre based day care

This service is offered at the Childers Neighbourhood Centre, on a Wednesday and Friday 9 am to 3 pm. Clients have the choice to participate in structured group activities designed to develop, maintain or support the capacity for independent living and social interaction. Activities include music, quizzes, cards, outings for drives and barbecues. Transport to and from the centre is available by arrangement.

In-home respite

In home respite refers to assistance received by a carer from a substitute carer (staff member of Isis Community Care) who provides supervision and assistance to a care recipient, within the client's home. We are able to provide a staff member even if the carer chooses to be present.

In Home Respite is provided by Isis Community Care in order to give the carer some relief from their caring role. At times, and especially in the early stages of respite care arrangements, we understand that the carer may choose to remain with their care recipient in the presence of our care workers, for both their own reassurance and that of the care recipient. While our staff are providing in home respite they are able to assist with other activities as part of standing in for the usual carer (e.g. washing dishes or helping the care recipient with personal care tasks).

Personal care

Personal care refers to assistance given in bathing or showering, dressing or toileting.

Childers Meals on Wheels is operated by the Childers Neighbourhood Centre and is jointly funded by Bundaberg Regional Council and the Department of Communities, Child Safety and Disability Services and Seniors and the Commonwealth Home Support Program.

The aim of this program is to provide a nutritious meal to members of the community irrespective of class, colour or creed, without means testing, thus enabling those in genuine need to receive the service.

• Nutritious midday meal delivered by cheerful volunteers to those unable to cook or shop for themselves.
• Meals are delivered Mondays, Wednesdays and Fridays
• Meals for other days can be arranged (frozen meals)
• Clients receive a nutritious and tasty meal, delivered by volunteers who have time for a friendly chat.
• We work to meet clients' individual needs, across differences in culture, dietary need, religion, medical condition, language, physical ability and personal taste.

For further information on Meals on Wheels Service please contact the Childers Neighbourhood Centre on (07) 4130 4690 or email cnc@bundaberg.qld.gov.au.

Our services through Isis Community Care are available to eligible clients aged 65 years or over (or 50 years and over for Aboriginal and Torres Strait Islander people). Screening is required to assess eligibility and can be done through My Aged Care.

My Aged Care will determine eligibility for services, discuss your needs and send referrals to service providers that have availability. If you would like services from Isis Community Care or Childers Meals on Wheels it is important that you state this at the time of screening.

Meals on Wheels is available for for all eligible recipients of any age although screening is required to determine eligibility.

Alternatively, over 65s can contact Isis Community Care on (07) 4130 4690 and the centre will complete an online referral on your behalf and My Aged Care will contact you. Or you can contact My Aged Care directly on 1800 200 422.

Cost

Minimum cost for services apply, however clients are not excluded from this service if they are financially disadvantaged. Payment of fees is a confidential arrangement between the client and the coordinator.