Bundaberg Regional Council is committed to providing excellence in
service and to strengthen relationships with the community of our diverse
region.
CALL CENTRE
To meet changing needs of the community and the provision of accurate
and timely service, a new initiative of Council was the implementation
of a locally based "Call Centre".
As the ‘first point of contact" a large majority of enquiries and
business transactions are attended to by Customer Service Officers, prior to
seeking assistance from professional or technical Officers.
CUSTOMER SERVICE CENTRES
Council continues to operate a high standard of "frontline" customer
service from within its four specialised Regional Service Centres, located
throughout the Council district.
These Centres offer a full range of services including:
- Licensing
- Permits and Applications
- Local laws and Compliance
- Plumbing, Building & Development Applications
- Animal Registrations
- Property Rates
- Water & Sewerage enquiries
- Account payments
- EFTPOS facilities
POSTAL ADDRESS
All written correspondence should be addressed to:
The Chief Executive Officer
Bundaberg Regional Council
PO Box 3130
BUNDABERG QLD 4670
OFFICE LOCATIONS & HOURS OF OPERATION
Business Hours of Operation are from Monday to Friday, 8:15 am to 4:45
pm daily.
An After Hours Emergency Service is available by contacting 1300 883 699
outside normal hours of operation.
BUNDABERG ADMINISTRATION CENTRE
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190 Bourbong Street, BUNDABERG QLD 4670
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BARGARA SERVICE CENTRE
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160 Hughes Road, BARGARA QLD 4670
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CHILDERS SERVICE CENTRE
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45 Churchill Street, CHILDERS QLD 4660
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GIN GIN SERVICE CENTRE
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4 Dear Street, GIN GIN QLD 4671
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